Buy Back Program Exclusive At Relaxacare
Relaxacare® Buy-Back & Upgrade Program
At Relaxacare®, we understand that purchasing a premium wellness, comfort, or lifestyle product is a significant investment. That’s why we’ve created our Buy-Back & Upgrade Program—to give eligible customers the opportunity to trade in qualifying products and receive credit toward a new purchase.
As products and technology continue to evolve, many customers choose to upgrade to models that better suit their current preferences, home, or lifestyle. Our Buy-Back & Upgrade Program is designed to help make that transition simple by allowing eligible customers to apply the value of their existing Relaxacare purchase toward a qualifying replacement product.
If you have questions about the program, our team is happy to help.
Phone: 1-877-456-5766
Email: info@relaxacare.com
Eligible Products
The Buy-Back & Upgrade Program is available on select qualifying products purchased from Relaxacare®, including categories such as:
- Massage Chairs
- Saunas
- Cold Plunges
- Hot Tubs
- Swim Spas
- Red Light Therapy Systems
- Mobility Products
- Other eligible premium products
Program availability may vary by product category and model.
How the Program Works
1. Eligibility Review
Eligible products purchased from Relaxacare® may qualify for the program. Products should be in reasonable working condition, and proof of the original purchase may be required. Additional program terms and conditions may apply.
2. Product Evaluation
Our team will evaluate the product based on factors including:
- Overall condition
- Model and age
- Functionality
- Current market demand
- Service history (where applicable)
Following the evaluation, we’ll provide a trade-in value if the product qualifies.
3. Trade-In Credit
If approved, the assessed value of your existing product can be applied as a credit toward the purchase of a qualifying new product from Relaxacare®. Additional promotional offers may be available during select events or promotions.
4. Upgrade Support
Where available, our team can assist with coordinating pickup, return shipping, removal, delivery, and installation to help make the upgrade process as convenient as possible.
Benefits of the Program
Upgrade When the Time Is Right
As new products and features become available, eligible customers have the option to upgrade to another qualifying model that better fits their current needs or preferences.
Added Long-Term Value
The Buy-Back & Upgrade Program provides an opportunity to receive trade-in value toward a future purchase rather than replacing an eligible product without credit.
Simple Process
Our team will guide you through each step of the evaluation and upgrade process and answer any questions along the way.
Exclusive Opportunities
Eligible customers may receive access to special upgrade promotions or offers that are available through the Buy-Back & Upgrade Program.
Long-Term Customer Support
Our relationship with customers doesn’t end after delivery. Whether you’ve owned your product for months or several years, we’re committed to providing ongoing customer service, warranty assistance where applicable, and support with future upgrades whenever possible.
At Relaxacare®, our goal is to provide lasting value through quality products, dependable customer support, and programs that help customers enjoy their wellness, comfort, lifestyle, mobility, and home products for years to come.
Please note: Buy-back values, eligibility, qualifying products, promotional offers, and program availability are determined at Relaxacare’s discretion and may change without notice. Additional terms and conditions apply.
