Why Choose Relaxacare

Why Choose Relaxacare®

At Relaxacare®, customers always come first. While many wellness companies chase quick profits, we focus on long-term protection, product quality, and real customer outcomes. Our team thoroughly researches, tests, and curates only trusted brands that meet our strict standards — so you don’t have to guess or take risks.

We have seen hundreds of businesses enter the wellness space and disappear within just a few years. We’ve witnessed liquidators and short-term sellers push refurbished or damaged products for quick sales, fully aware those items may fail within 30–60 days. We’ve also seen companies intentionally operate for short periods, focusing on volume rather than responsibility, only to shut down to avoid honoring warranties or supporting customers.

Why investigating matters

When choosing a wellness provider, there are key indicators consumers should never ignore:

• Online Reputation: Companies with fewer than 200 Google reviews or ratings below 4.3 stars present a higher risk. A strong, consistent review history signals reliability, accountability, and real customer experiences.

• Physical Presence: How long has the company operated at its current location? Many wellness sellers have been in business for less than five years — and alarmingly, some for under a single year — making long-term support uncertain. A low price means nothing if your unit is broken and no servicing. 

• Business Longevity: Nearly 80% of Canadian businesses fail within their first five years, leaving customers without warranty coverage, parts, or service.

• False or Misleading Claims: Terms like “medical grade” or “patent pending” are often used loosely or inaccurately. When a company relies on exaggerated claims rather than transparency, it’s usually a red flag for short-term, sales-driven operations.

With over 46,000 orders, a 4.8-star Google rating with 1300+ reviews, 1900+ product reviews, and thousands of satisfied customers, Relaxacare® isn’t just a retailer — we’re a partner in your wellness, committed to supporting you every step of the way.

We rigorously research and audit every company before partnering with Relaxacare®. It’s our responsibility to ensure each purchase is protected and every product meets our standards for quality, reliability, and long-term support. Our goal is to provide education alongside product diversity, offering an unbiased approach that helps customers choose what truly works for them. We prioritize performance, dependability, and value — never profits or products that don’t deliver real results.

At Relaxacare®, we refuse to operate that way. Our business is built on long-term accountability, product integrity, and customer protection — not short-term gains.

We are one of the few companies in Canada offering a wide range of vetted wellness products and brands, and we actively stop selling any product that fails to meet our expectations. If a brand isn’t on our website, there’s a reason. We’ve seen too many customers elsewhere receive poor-quality products, lack proper guidance, or be abandoned when service or warranty support is needed.

That’s why we go further — offering a limited-time Lifetime Warranty option to ensure full protection from purchase to long-term ownership. We don’t manufacture products; our sole focus is protecting your investment and standing behind every sale.