Relaxacare Is Growing: More Products, Better Customer Support and New Lower Prices

Relaxacare is growing—and every improvement we make is designed to create a better experience for our customers.

As one of Canada’s growing home wellness retailers, we continue to expand our product selection, improve our customer-support systems and negotiate new lower prices across many popular categories.

Our goal is simple: give Canadians more choices, better value and dependable support throughout their wellness journey.

More Wellness Products in One Place

Every customer has different needs, preferences, living spaces and budgets. That is why Relaxacare continues to introduce new products and brands across our most popular wellness categories.

Our growing selection includes:

• Massage chairs
• Indoor and outdoor saunas
• Infrared and full-spectrum saunas
• Cold plunges and water chillers
• Hot tubs and swim spas
• Red-light therapy products
• Recovery and compression systems
• Mobility and accessibility products
• Foot massagers and handheld massagers
• Fitness and rehabilitation equipment
• Sleep, relaxation and wellness technology

By carrying a wider selection, we can help customers compare different technologies, features and price ranges without limiting them to one brand or product line.

We want every customer to find a product that fits their home, lifestyle and budget.

New Lower Prices Across More Products

Expanding Relaxacare has allowed us to develop stronger relationships with manufacturers, distributors and wellness brands.

These relationships are helping us secure better purchasing opportunities and introduce new lower prices across many products.

Customers can expect to find:

• More competitive everyday pricing
• Larger promotional events
• Discounts on selected floor models
• Special preorder pricing
• Package and bundle opportunities
• Clearance pricing on discontinued models
• Financing options on approved purchases
• More products available across different budgets

We believe premium wellness products should be more accessible. Whether someone is purchasing a small recovery product or building a complete home wellness space, our team works to provide meaningful value.

Better Systems to Support Our Customers

Growth is not only about adding more products. It is also about developing stronger systems behind every purchase.

Relaxacare continues to invest in processes designed to make shopping, delivery and after-sales support easier.

These improvements include:

Improved Product Information

We are expanding specifications, product guides, comparison information and educational content to help customers make informed decisions.

Better Pre-Purchase Support

Our team can help customers review dimensions, delivery access, electrical requirements, placement considerations and product features before ordering.

Expanded Delivery Options

Depending on the product and destination, customers may have access to different delivery options, including complimentary threshold delivery and upgraded white-glove services.

Stronger Order Communication

We continue to improve the way order confirmations, shipping updates and delivery information are communicated throughout the purchasing process.

Dedicated After-Sales Assistance

Our relationship with the customer does not end when an order is delivered. We continue to develop systems for setup questions, troubleshooting, warranty requests and service coordination.

Customer Follow-Up

Our team is placing greater emphasis on following up with customers, confirming satisfaction and resolving concerns as efficiently as possible.

Making Large Wellness Purchases Easier

Purchasing a massage chair, sauna, cold plunge or hot tub is different from purchasing an ordinary household item.

Customers may need help understanding:

• Product dimensions
• Delivery requirements
• Electrical connections
• Installation preparation
• Maintenance schedules
• Warranty coverage
• Available service options

Relaxacare is working to make this information clearer and easier to access.

We want customers to understand what they are purchasing, what is required before delivery and what support is available afterward.

More Choice Without Sacrificing Support

Offering more products only matters if customers can receive help choosing between them.

Relaxacare’s team can assist customers in comparing:

• Different brands and models
• Entry-level and premium options
• Indoor and outdoor products
• Product dimensions and space requirements
• Standard and upgraded features
• Delivery and installation options
• Warranty and service coverage

Our priority is helping customers find the right product—not simply the most expensive one.

Growing While Staying Different

Relaxacare was built around the belief that a wellness retailer should provide more than products.

We want to be different from traditional retail stores by offering education, personal support and real assistance before and after the purchase.

As we grow, we remain focused on:

• Listening to our customers
• Expanding our product selection
• Improving our internal systems
• Providing clearer information
• Offering better pricing
• Strengthening delivery and service support
• Creating long-term customer relationships

Our customers have helped make this growth possible, and we do not take their trust for granted.

A Message From Our President

“Every time a customer chooses Relaxacare, they are placing their trust in our company. As we grow, our responsibility is to provide more selection, stronger support and better value.

We are building new systems, bringing in more products and working toward lower prices because we want Relaxacare to deliver an experience that feels different from traditional retail.

Thank you to every customer who has supported us, recommended us and returned to purchase from us again. Your support means the world to our entire team.”

—Jason Perricone, President of Relaxacare

The Next Chapter for Relaxacare

This is only the beginning.

Relaxacare will continue introducing new products, developing better customer-service systems and creating more ways for Canadians to access premium home wellness equipment at competitive prices.

We are excited about what comes next—and grateful to have our customers growing with us.

Explore the growing Relaxacare selection today or contact our team for personalized assistance.