⭐️⭐️⭐️⭐️⭐️ “Relaxacare Went Above and Beyond — And the Loviisa Sauna Was Worth Every Penny!”

Customer Review

⭐️⭐️⭐️⭐️⭐️ “Relaxacare Went Above and Beyond — And the Loviisa Sauna Was Worth Every Penny!”

— Amanda R., Muskoka, ON

I had been researching outdoor saunas for months and finally landed on the Loviisa 3-Person Hybrid model because of its gorgeous cedar build and the option to switch between infrared and traditional heating. But with winter approaching fast and my backyard build wrapping up, I was on a tight deadline — and I honestly wasn’t sure if I’d be able to get it in time.

That’s where Relaxacare truly stepped up.

From the moment I called, I felt like I was working with a real team who cared. Jeff personally followed up with me to confirm delivery timelines, and when shipping delays came up (not uncommon with large saunas), they stayed in constant contact. They didn’t just leave me hanging — they hustled behind the scenes with the supplier and logistics team to make sure my sauna arrived before the snow hit.

When it came, the packaging was perfect, and installation was a breeze thanks to the clear guidance they provided. I chose to go with infrared to start, and let me tell you — that PureTech™ heat is no joke. Deep, soothing, and not as intense as a traditional stove. I’m planning to add the stove later this year for the full hybrid setup.

What I Love Most:

• The cedar smells amazing

• Heats up fast with infrared

• The bench fits me and two friends comfortably

• I sleep like a baby after each session

But what really made the difference was the level of service I got from Relaxacare. I’ve shopped online before and been burned — but this felt more like a partnership than a transaction.

If you're even thinking about a sauna — do yourself a favour and work with Relaxacare. They’ll take care of you, start to finish.

📦 Looking for a sauna but need it fast?
Call us today or message us on WhatsApp — we’ll make sure it gets to your door, on time and hassle-free.